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chatbot

Brains vs. bots in the newsroom: Can AI generate better story ideas than humans can?

by Todd Bishop on May 4, 2023May 4, 2023 at 11:59 am

Gathered around a conference room table, with one person scribbling on the whiteboard, a group of industry veterans sizzles with energy. Participants build on each other’s thoughts and bounce from… Read More

microsoft bing

Microsoft now says AI-powered Bing chatbot is ‘not a replacement or substitute for the search engine’

by Todd Bishop on February 16, 2023February 16, 2023 at 8:19 am

“We think of it, humbly, as the next generation of search and browsing.” That was a comment by Yusuf Mehdi, Microsoft corporate vice president and consumer chief marketing officer, on… Read More

microsoft bing

The future of the information economy is in flux as internet search industry enters new area

by Oren Etzioni on February 13, 2023February 13, 2023 at 11:53 am

Editor’s note: This is a guest commentary from Oren Etzioni, former CEO of the Allen Institute for AI (AI2), a Seattle-based organization at the forefront of natural language processing research.… Read More

microsoft

Arguing with AI: My first dispute with Microsoft’s brilliant and boneheaded Bing search engine

by Todd Bishop on February 10, 2023February 10, 2023 at 12:29 pm

For the past couple days, I’ve been trying out Microsoft’s new AI-powered Bing search engine, a chatbot that uses an advanced version of ChatGPT maker OpenAI’s large language model to… Read More

Video

Tech guy in the sky: Seattle entrepreneur takes GeekWire to new heights with epic balloon ride

by Kurt Schlosser on August 20, 2021August 20, 2021 at 7:58 pm

“It never gets old,” Eliav Cohen said as he raised his iPhone at the sun peeking over the Cascades one morning this week and added another image to the 37,000… Read More

Shake it off, Microsoft: Brad Smith book recounts run-in with pop star over failed chatbot ‘Tay’

by Kurt Schlosser on September 10, 2019September 10, 2019 at 10:44 am

Nothing like an email from Taylor Swift’s lawyers to get your attention during vacation. That was the case for Microsoft President Brad Smith, who recounts in his new book a… Read More

Stack Overflow uses Microsoft AI tech to create a chat bot that assists software developers

by Tom Krazit on September 25, 2017September 25, 2017 at 1:19 pm

Software developers stuck with a thorny programming problem now have a new option when browsing Stack Overflow: a chatbot built using Microsoft’s artificial intelligence technology. Introduced during a session at… Read More

Seattle startup ReplyYes joins Disney Accelerator to grow retail chatbot service

by Monica Nickelsburg on July 11, 2017July 11, 2017 at 1:37 pm

ReplyYes has been accepted into the Disney Accelerator’s 2017 class to continue building out its chat commerce platform that allows retailers to sell products to customers via text message. The… Read More

Tune launches ‘tunebot,’ a Slack-powered chatbot that answers queries on marketing data

by Clare McGrane on July 10, 2017July 10, 2017 at 12:27 pm

Interpreting data is a hard job, especially when you need answers on the fly. Tune, the Seattle-based marketing technology company, is hoping to make quick data queries easier for marketers… Read More

Startup Spotlight: Microsoft vets launch text11, a messaging platform connecting businesses with customers

by Monica Nickelsburg on July 5, 2017July 5, 2017 at 12:34 pm

John deVadoss, Peng Huang, and David Hill have known that they wanted to go into business together for years. They met on the .NET team at Microsoft where they developed… Read More

Photos

Golden State Warriors launch Facebook Messenger bot for fans to use during NBA Playoffs

by Taylor Soper on April 18, 2017April 19, 2017 at 3:52 pm

Golden State Warriors fans now have a new tech-powered assistant at their disposal during the NBA Playoffs. The Bay Area-based NBA team rolled out a new Facebook Messenger bot today… Read More

ReplyYes raises an additional $6.5M for its text message retail platform

by Monica Nickelsburg on December 16, 2016December 16, 2016 at 1:18 pm

ReplyYes, a chat commerce startup that spun out of Madrona Venture Labs, has raised $6.5 million of a $9.3 million Series A round. CEO Dave Cotter confirmed the investment but… Read More

Nordstrom Messenger bot

New Nordstrom mobile chatbot is ready to help shoppers find the perfect holiday gift

by Kurt Schlosser on December 8, 2016December 8, 2016 at 5:14 pm

Nordstrom is expanding on its efforts to engage with mobile shoppers, using the holiday gift-giving season as an opportunity to launch its first-ever chatbot. If you can’t decide what kind of… Read More

Microsoft tests new AI chatbot ‘Zo’ after shutting down ‘Tay’ earlier this year

by Taylor Soper on December 5, 2016December 5, 2016 at 11:25 am

Microsoft is back with another AI chatbot. The company is testing “Zo,” as spotted by MSPowerUser, on the Kik messaging platform. The arrival of “Zo” comes eight months after Microsoft released… Read More

Amazon and Paul Allen-backed startup launches new product that lets developers create chatbots

by Taylor Soper on November 9, 2016November 9, 2016 at 11:02 am

KITT.AI is rolling out its newest flagship product. Available today in beta, ChatFlow is a multi-platform framework for creating conversational agents, also known as chatbots. It provides a drag-and-drop interface… Read More

Sgt. Star from Next IT

Chatbot pioneer Next IT raising $20M to deploy an army of AI assistants

by Alan Boyle on June 30, 2016June 30, 2016 at 11:20 am

Before Siri, Cortana and Alexa, there was Next IT and its chatbots: The Spokane Valley company made it possible for you to “Ask Jenn” at Alaska Airlines, or “Ask Julie”… Read More

Chatbot for sports news: theScore launches Facebook Messenger bot

by Taylor Soper on June 1, 2016June 1, 2016 at 1:33 pm

Sports fans, meet chatbots. theScore, a publicly-traded mobile-focused sports media company based in Toronto, today announced that it is the first sports company to use chatbots on Facebook Messenger. theScore’s… Read More

Microsoft developing Bing bot that will work with Skype, WhatsApp and text messages

by James Risley on May 19, 2016May 20, 2016 at 8:36 am

Microsoft’s experiment with AI chatbot Tay may not have gone too well, but the company is still working on other chat bots to help users converse with artificial intelligences more naturally. A… Read More

Startup Spotlight: Polly.ai uses chatbot technology to assess employee happiness

by Monica Nickelsburg on May 17, 2016July 4, 2017 at 4:09 pm

Polly.ai is utilizing chatbots to help managers assess employee happiness. The Seattle-based startup on Tuesday officially rolled out its chatbot product, which integrates with popular office collaboration app Slack and lets managers… Read More

Conversational AI developer Next IT raises new funding as chatbots take off

by James Risley on April 15, 2016April 15, 2016 at 9:39 am

The world of chatbots is growing quickly. Microsoft and Facebook both have frameworks to let third parties build bots into their chat services. But the artificial intelligence behind them is still pretty basic. Next… Read More

Facebook launches chatbot platform for Messenger to help businesses talk with customers

by Taylor Soper on April 12, 2016April 13, 2016 at 10:27 am

Facebook today announced a chatbot platform that lets businesses offer automated customer support via the Messenger app, joining a bevy of tech companies building similar chatbot technology. At the company’s F8 developers conference, Facebook… Read More

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